Terms of Use

Last updated: 15 June 2026

These terms govern your use of the DealerReach service. DealerReach is operated by Le Roux Investments Ltd (trading as DealerReach), a company registered in England & Wales, registered company number 09367226 ("we", "us", "our"). By using the service or starting a trial, you agree to these terms.

1. The service

DealerReach reads the vehicle stock published on your dealership website and automatically creates and publishes adverts for those vehicles to your chosen channels; Facebook, Instagram and/or Google Vehicle Ads, keeping them broadly in sync with your stock.

2. Eligibility

The service is for UK-based vehicle dealers and businesses. By signing up you confirm you're authorised to enter into these terms on behalf of your business and to grant us the access described below.

3. Free trial

We may offer a free trial (currently 7 days). You provide payment details at sign-up, but you're not charged during the trial. Unless you cancel before the trial ends, your subscription automatically continues and the first payment is taken. You can cancel at any time during the trial at no cost.

4. Subscriptions, pricing and payment

• Subscriptions are monthly and renew automatically until cancelled.
• The plan and price are those shown to you at checkout. Payments are processed securely by Stripe; we never see or store your card details.
• We may change pricing from time to time and will give you reasonable notice before any change affects you.
• If a payment fails, we may suspend the service until it's resolved.

5. Cancellation and refunds

You can cancel any time via the Stripe billing portal or by emailing hello@dealerreach.ai. Cancellation stops future renewals; your service continues until the end of the current paid period. Except where required by law, fees already paid are non-refundable and we don't refund part-months.

6. Your responsibilities

• You're responsible for the accuracy and legality of your stock listings (including prices, specifications and descriptions) and the adverts created from them.
• You must have the right to advertise the vehicles and to let us publish content on your behalf.
• You'll grant and maintain the access we need to your Facebook Page, Instagram account and/or Google accounts, and keep those accounts in good standing.
• You must comply with the rules of the platforms we post to (Meta and Google) and with applicable advertising and consumer law.

7. How publishing works, and things outside our control

We create and schedule adverts on your behalf, but the platforms (Meta, Google) are independent third parties. We're not responsible for their availability, policy changes, content rejections, pricing, or any action they take on your accounts. We don't guarantee any particular level of reach, enquiries, leads or sales.

8. Acceptable use

You agree not to use the service for anything unlawful, misleading or in breach of third-party rights, and not to interfere with or attempt to disrupt the service.

9. Intellectual property

We own the DealerReach platform, software and branding. You keep ownership of your own content and stock data, and you grant us a licence to use it solely to provide the service to you.

10. Availability

We work to keep the service running reliably but don't guarantee it will be uninterrupted or error-free, and we may carry out maintenance from time to time.

11. Limitation of liability

Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or for fraud). Subject to that, we're not liable for indirect or consequential losses, or for lost profits, sales, goodwill or data, and our total liability to you in any 12-month period is limited to the fees you paid us in that period.

12. Suspension and termination

You may stop using the service and cancel at any time. We may suspend or end the service if you breach these terms or fail to pay. On termination we'll stop publishing on your behalf.

13. Changes to these terms

We may update these terms from time to time. The "last updated" date shows when they last changed, and we'll notify active customers of material changes.

14. Governing law

These terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction.

15. Contact

Questions about these terms: hello@dealerreach.ai.